I qualified as a solicitor in 1997 and have since worked in private practice and in-house, holding a variety of legal, operational, sales, IT and project management roles.
I am an accredited mediator and a six-sigma practitioner.
I have been a pioneer in legal services, establishing a unique online legal marketing company, which was recommended as a future business model in the Legal Services Act White Paper 2005.
In more recent years, I have focused on legal process re-engineering, aligning IT capability with service delivery to make sure that the customer experience is at the forefront of the process.
In 2013, I won ‘The Know List’ Leadership Award – recognition as the UK’s leader in professional service firms.
I joined DAS Law to head up Operations in September 2013 and was appointed to the board in January 2014.
My primary focus is to make sure that we deliver on our customer service commitments of clear, quality and timely advice married with transparent price.
Tel: 0345 604 7298