Six top tips to making sure you get the best deals this black friday
With this year’s Black Friday promising to be the largest yet, with many retailers already offering deals ahead of 25th November.
With many eager to get the best deals possible, we have put together some tips from the solicitors who give advice to policyholders under their legal expenses insurance policies to ensure you get the best bargains without paying the price later:
1) Remember you don’t have a legal right to return something if you have simply changed your mind
Although most stores offer a return policy within a specific period, this is not obligatory if there is nothing wrong with the item. It is always advisable to check each individual store’s returns policy before purchasing – no matter how good a deal it may be at the time.
2) You have more rights when purchasing items online
You have 14 days to return the item if you change your mind even if there is nothing wrong with the item, starting from the date of delivery, not date of purchase. You may be liable for the costs of sending the item back, so again check the terms and conditions.
3) Stores can limit the number of a particular item they sell to a customer
For example a TV may be advertised with an extremely heavy discount and customers may come to the store wanting to buy more than one. The store can legally limit the number that any one person can purchase. Sometimes stores will advertise particular items at a significantly discounted price to attract customers with the hope that they may also buy something else.
4) Just because you have picked up an item from the shelf does not give you the right to buy it
If a fellow shopper takes an item from you, or picks it up if you’ve put it down to look at something else, before you can pay for it, there’s nothing you can do about it.
5) If you damage an item, the store can compel you to pay for it
This is because you have breached your duty of care. If you leave the store without paying, a legal action for payment might be brought against you.
6) What if an item you purchased before the Black Friday sales is now at a cheaper price?
If the store’s return policy allows a refund then it may be possible to refund the previous purchase and purchase the same item at a discounted price. The law does not entitle you to do this. It is worth checking the store’s return policy for discounted items as they generally offer more rights than the law does.
Holly Heath, solicitor at DAS Law, providers of the legal advice line, said: “The rush to get the best deal can sometimes mean an impulse buy, without fully checking exactly what you are buying. It’s important that you are aware of the returns policy for each individual store. If in doubt, buy it online instead as you are guaranteed 14 days to return the item.”