Legal services for individuals

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We appreciate how daunting it can be if you are faced with a legal problem. You may not know your legal rights, or you could feel uneasy about the legal process, the expense or even the complicated language and terms that solicitors use.

We have created information pages on many legal problems that explain how we can help you, what you need to consider, what your funding options are and what you can do next.

Use our simple search...

  • Type your legal problem into the search bar below and press enter e.g. settlement agreement
  • Alternatively, simply navigate using the left-hand menu and select the legal problem from the right-hand selection
  • Personal injury services
  • Accidents at work
  • Road traffic accidents
  • Goods & services disputes
  • Employment disputes
  • Professional services disputes
  • Property disputes
  • Family disputes
  • Holiday disputes
Amputation injury claims

Suffering an amputation following an accident that wasn’t your fault is a life changing event. The loss of a limb will have a significant impact on not only yourself, but your whole family as you seek to readjust to life and the future.

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Brain or head injury claims

Hitting your head during an accident that wasn’t your fault can leave you with lasting damage to your brain. This can often result in physical problems with movement, balance and speech. Cognitive functions such as memory, attention and personality can also be impaired. The consequences of a brain injury can have a significant impact not only on yourself, but your whole family.

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Cycling accident injury claims

Cyclists are vulnerable road users especially in busy cities, and can be left with devastating or life changing injuries following a serious cycling accident on the road.

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Equestrian accident injury claims

Horse riders are vulnerable road users especially on windy country lanes, and can be left with devastating or fatal injuries following a collision with a motor vehicle.

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Fall from height injury claims

Working at height is particularly dangerous and whether you’re working in a harness hundreds of feet above ground, or simply standing on something to change a light bulb, there is always a risk of injury caused by falling.

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Fatal accident claims

No amount of compensation can make amends for losing a loved one. However, knowing that finances are taken care of will allow you to grieve more freely for the person who is no longer with you.

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Manual handling injury claims

Manually moving large or heavy items in the workplace without the right training or equipment can lead to damage of the joints or other tissues in the upper/lower limbs or the back. Unfortunately, despite the best preventative measures, injuries through manual handling can still happen.

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Motorcycle accident injury claims

Motorcyclists are the most vulnerable road users and can be left with devastating life changing injuries following a road traffic accident.

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Road traffic accident injury claims

Any road user, whether a pedestrian, cyclist, motorcyclist, driver or passenger is at risk of suffering an injury due to someone else’s lack of care and attention. Being involved in a road traffic accident (RTA) can have life-changing consequences for you and your family.

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Spinal injury claims

A spinal injury can cause a range of symptoms from pins and needles in the arms and legs to reduced mobility. In catastrophic cases, the spinal cord can become severely damaged resulting in paralysis.

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Accidents in public places injury claims

You expect places of public interest to be a safe place to spend your leisure time, but accidents can unfortunately happen. Slips, trips, faulty equipment and aggressive animals are obvious dangers in public places; however accidents often happen due to a lack of safety equipment, faulty machinery or poor public communications.

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Food poisoning injury claims

When you buy food, you expect it to be prepared and served in hygienic conditions, but standards can sometimes slip. Improper storage of food, cross contamination, inadequate preparation and cooking can leave you with range of nasty symptoms caused by a variety of bacteria.

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Workplace accident injury claims

You expect your workplace to be a safe environment to do your job, but accidents can unfortunately happen. Slips, trips and falling objects are obvious dangers in the workplace; however accidents often happen due to a lack of safety equipment, faulty machinery or inadequate training.

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Amputation injury claims

Suffering an amputation following an accident that wasn’t your fault is a life changing event. The loss of a limb will have a significant impact on not only yourself, but your whole family as you seek to readjust to life and the future.

Find out more

Fall from height injury claims

Working at height is particularly dangerous and whether you’re working in a harness hundreds of feet above ground, or simply standing on something to change a light bulb, there is always a risk of injury caused by falling.

Find out more

Workplace accident injury claims

You expect your workplace to be a safe environment to do your job, but accidents can unfortunately happen. Slips, trips and falling objects are obvious dangers in the workplace; however accidents often happen due to a lack of safety equipment, faulty machinery or inadequate training.

Find out more

Cycling accident injury claims

Cyclists are vulnerable road users especially in busy cities, and can be left with devastating or life changing injuries following a serious cycling accident on the road.

Find out more

Equestrian accident injury claims

Horse riders are vulnerable road users especially on windy country lanes, and can be left with devastating or fatal injuries following a collision with a motor vehicle.

Find out more

Motorcycle accident injury claims

Motorcyclists are the most vulnerable road users and can be left with devastating life changing injuries following a road traffic accident.

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Road traffic accident injury claims

Any road user, whether a pedestrian, cyclist, motorcyclist, driver or passenger is at risk of suffering an injury due to someone else’s lack of care and attention. Being involved in a road traffic accident (RTA) can have life-changing consequences for you and your family.

Find out more

Disputes over faulty products

Spending your hard-earned money on products that turn out to be faulty or not fit for purpose can be frustrating. You may quickly find yourself in a dispute with a supplier who may be reluctant to resolve the problem.

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Disputes over poor service delivery

Paying for a service that hasn’t been carried out with reasonable care or skill can leave you frustrated and out-of-pocket. You may quickly find yourself in a dispute with a service provider who may be reluctant to resolve the problem.

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Disputes with builders

Paying to remedy building work on your property that hasn’t been carried out with reasonable care or skill can leave you worse off than when you started. You may quickly find yourself in a dispute with a builder who may be reluctant to resolve the problem.

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Disputes with online retailers

Buying goods online that need to be returned, or having unauthorised payments taken from your account can leave you frustrated and out of pocket. You may quickly find yourself in a dispute with an online retailer that may be reluctant to resolve the problem.

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Disputes with car dealers

Buying a new or second-hand car that is defective can leave you stranded. Paying for costly repairs or servicing carried out without reasonable care and skill can leave you out-of-pocket. You may quickly find yourself in a dispute with a car dealer or service centre that may be reluctant to resolve the problem.

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Disputes with utility providers

Problems with your utilities, phone, TV and internet providers can cost you time and energy when things go wrong. It may be hard to know what to do. You may find yourself in a dispute with your service provider who may be reluctant to resolve the problem.

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Disputes over flexible working requests

The reason most of us make a flexible working request is to achieve a work life balance that fits in with our family commitments. It is often difficult to understand the process of how to make a request and even more difficult to understand your employers rationale when requests are refused.

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Contract of employment disputes

When you start a new job or role, it is sometimes not clear what your rights are or what your obligations are in performing your role. The purpose of a contract of employment is to clearly set out what your role, rights and responsibilities are and also that of your employer.

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Holiday & time off disputes

People take time off from their jobs for all sorts of situations whether planned or unplanned. Whatever your reason for needing to take a period of leave, there’s likely to be a facet of employment law which protects you.

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Maternity leave & pay disputes

If you are an expectant mother, you should be aware of your rights relating to maternity leave and pay. There are specific employment rights which apply to women, during pregnancy and childbirth, to ensure that you are not treated unfairly.

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Unpaid wage disputes

The reason most of us work is to receive payment in return for the effort we give to an employer. When payment of wages doesn’t happen, you can be left feeling exploited and out of pocket.

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Employment Tribunal appeals

Litigation can be a very stressful time, and if you have been unsuccessful at an Employment Tribunal, it is important that you receive expert legal advice on whether you have grounds to pursue your case through the appeals process.

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Disputes over job offers

When applying for a new job, you should expect to be treated fairly and subjected to a fair recruitment process. Sometimes this is not the case, and it is important to understand what your rights are in these circumstances.

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Disputes over dismissal

Being dismissed by your employer is a very stressful time and can impact on all aspects of your life. However, your employer is required by the law to have a fair reason to dismiss you and follow certain procedures to ensure that everything is done fairly.

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Settlement agreement disputes

A settlement agreement is a legal binding contract issued by an employer to bring an employment contract to an end.

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Redundancy disputes

If you are being made redundant by your employer, you will have certain rights by law. You may be entitled to redundancy pay, your notice pay as well as any other benefits you are entitled to.

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Employer whistleblowing

Everyone has the right to work in a safe working environment. If you feel that your employer is engaging in unsafe working practices, and you are being treated unfairly as a result of raising your concerns, you may be entitled to blow the whistle by reporting your employer to a regulatory body or pursue a claim in an Employment Tribunal.

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Claiming against your employer

Employment Law is complicated and few people have a clear idea of all their rights at work which is why it is so important to get legal advice as soon as you face a problem.

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Employer discrimination claims

Everyone has the right to be treated fairly at work. Unfortunately there are times when other people may not respect this right. You could find yourself being treated unfairly in comparison to other people, and that unfair treatment could amount to discrimination.

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Raising an employer grievance

As an employee, you should feel secure to do the job you are employed to do. Sometimes however, issues in the workplace can lead to unfair treatment causing stress and financial loss.

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Employer disciplinary proceedings disputes

Facing disciplinary proceedings can be an extremely worrying time, and it is important for you to understand what your rights and obligations are to ensure that you are not treated unfairly.

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Disputes with solicitors

Legal matters tend to be complex and expensive; the last thing you need is a mistake by your solicitor. Negligence by a solicitor can set back months of work, result in you losing a case or proceeding with a bad transaction, all of which could cost you thousands of pounds.

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Disputes with architects

Negligence by an architect can be devastating, especially if it is not discovered until much later.  By the time you discover the problem it may be harder to solve.  It may also have serious knock on effects including damage to other parts of your property, health and safety concerns, problems with the building authorities, further costs and serious disruption to businesses and lives.

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Disputes with financial advisers

You need to know that your financial adviser can be relied on. Mistakes or negligence on their part can have serious consequences for your finances or your investments.

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Disputes with accountants

Incorrect advice from an accountant, or errors when carrying out accountancy services can cause significant financial harm to both individuals and businesses.

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Disputes with surveyors

Negligence by a surveyor can cause real problems. It can cost you a lot of money, or even put your health in danger if you move into a home with issues that a surveyor did not find.

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Disputes with auditors

An auditor’s failure to detect material errors and discrepancies and negligently sign off a company’s accounts can cause significant damage.

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Disputes with estate agents

Estate agents often require their clients to accept terms that entitle them to a hefty fee even if they end up playing little part in finding a buyer or closing a deal.   

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Disputes with actuaries

Actuaries play a vital role in helping you manage risk. If they are negligent and cause you to suffer loss you believed you had guarded against, you may be able to take legal action against them.

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Disputes with brokers

Brokers have a number of responsibilities to make sure the cover they provide meets your needs. If they get this wrong, you could be unable to claim and lose a lot of money.

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Boundary disputes with neighbours

We all want to enjoy our homes in peace, but there are times when the actions of other people prevent that, and boundary disputes with neighbours can be a real pain. You may find yourself in a dispute with a neighbour who is reluctant to resolve the problem.

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Disputes with nuisance neighbours

We all want to enjoy our homes in peace, but there are times when the actions of other people prevent that. Nuisance neighbours can have a serious impact on the quality of your life, and you may find yourself in a dispute with a neighbour who is reluctant to change their behaviour.

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Disputes with landlords

When renting a property from a private landlord, you expect somewhere safe, secure and peaceful to live, and to be fairly treated. However, when things go wrong, you could find yourself in a dispute with a landlord who is reluctant to resolve the problem.

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Disputes over trespassing

It is not uncommon for a dispute to arise between yourself and people trespassing on your land who may reluctant to resolve the problem.

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Disputes with tenants

Renting out property can be rewarding but while you may be careful to meet your responsibilities to your tenants, they may not return the favour. You may quickly find yourself in a dispute with a tenant who is reluctant to resolve the problem.

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Damage to property

We all want to enjoy our homes in peace, but there are times when the actions of other people prevent that, and cause damage to your property. You may find yourself in a dispute with a someone who is reluctant to resolve the problem.

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Disputes over a Will

Will disputes are a common source of family strife, often because a family member is unhappy with what they have received from an inheritance, or because they suspect that the will was tampered with.

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Disputes with travel companies

We all know how disappointing it can be when unforeseen problems spoil a holiday. But what can you do if you get back home and contact the holiday company about the matter, only to find them unwilling to resolve your complaint? 

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Disputes over delayed flights

The frustration of delayed or cancelled flights, lost luggage, food poisoning, or other travel setbacks can ruin a trip, and be time consuming and expensive to resolve. These things should not be accepted as part of modern travel.

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Disputes over lost luggage

The frustration of delayed or lost luggage can ruin a holiday, and be time consuming and expensive to resolve. This should not be accepted as part of modern travel.

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