Goods and services disputes
What Black Friday and Cyber Monday shoppers should know about their consumer rights
If you are waiting to see the myriad of deals that Black Friday and Cyber Monday will offer, you need to know your rights when it comes to buying online.
November 2020
Goods and services disputes
Don’t take a gamble when it comes to online betting
Nicole Rogers gives you the inside track on how to check out the legitimacy of a betting site and your legal options if your online bookie won’t pay you out.
March 2020
Goods and services disputes , Holiday disputes , Professional services disputes
A summary of your consumer rights during the Covid-19 crisis
Whilst we try and navigate the ‘new normal’ there are a number of consumer issues which are causing concern. Simon Roberts looks at everything from shopping to holidays.
June 2020
Goods and services disputes
Online shopping in the time of Covid-19
Thomas Pertaia, Legal Adviser from DAS Law, explains what you need to know about your consumer rights.
May 2020
Goods and services disputes
What are your legal rights to a refund if an event is cancelled or postponed due to the coronavirus?
With hundreds of thousands of people affected by the cancellation and/or postponement of events, where does the law stand on refunds for the cost of tickets?
March 2020
Goods and services disputes
Can a shop refuse to serve me services based on my gender?
Where does the law stand when it comes to whether or not businesses can refuse a customer based on their gender? Nicole Rogers of DAS Law outlines what you need to know.
February 2020
Goods and services disputes
How to escape your gym contract in the new year
Gyms are prepared for a New Year’s resolution rush and every January, millions of people rush to sign expensive gym membership contracts. But how fair are these contracts and can you terminate them if your situation changes?
January 2020
Employment disputes , Goods and services disputes
All you need to know about tipping
Are we legally obliged to tip? Does that money actually go to the staff or is it kept by the business owner? Thomas Pertaia has the answers.
December 2019
Protecting your business , Goods and services disputes
What businesses need to know about selling products
By law, any goods that you sell must be as described, of satisfactory quality, and fit for purpose. If the product fails to meet any of these criteria, the buyer is entitled to a refund.
October 2019
Goods and services disputes
Your right to a refund for an unauthorised payment
No matter how careful you are to keep your identity and personal details safe and secure, you may still have your bank details stolen or other personal details compromised through no fault of your own.
October 2019
Goods and services disputes
Making complaints in restaurants and food outlets
Going out for a meal should be an enjoyable experience, but if it falls short of expectations you should be aware of your legal rights and how to exercise them. DAS Law’s Samantha Jenkins explains.
October 2019
Goods and services disputes
What to do if a faulty product causes damage to your home
What happens if a faulty product results in damage to you or your property? Is the manufacturer liable or will your insurance cover it?
September 2019
Employment disputes , Goods and services disputes , Professional services disputes
Is the customer always right when it comes to alcohol and pregnancy?
A recent Reddit post sparked debate on personal accountability and the rights of serving staff when it comes to alcohol. Larna Mason explains what the law says.
August 2019