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Legal services for individuals
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Legal services for individuals

We can help with legal issues in a number of areas, including personal injuries, disputes over things you have bought, or problems at work.

Have a look to see how we can help, and how you can access our services.

Our satisfied customers

Hear about some of the problems that we have helped to solve.

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Legal services for businesses

Running a business comes with enough challenges without the added complication of legal problems.

We could help you to deal with commercial and employee disputes, as well as helping you with the setting-up of your business.

How we help businesses

We have helped many businesses with their legal issues.

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Company Overview

DAS Law is part of a group that has been helping individuals and businesses get access to justice for over 40 years.

Our legal services are designed to be appropriate for your needs, with advice that is as clear and jargon-free as possible.

DAS Law blog

Our insights can help you learn more about everyday legal issues.

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Disputes over delayed flights

How DAS Law can help you

Our experienced team of dispute resolution lawyers can provide you with practical legal advice and representation in the event of a dispute involving a delayed flight.

These are some of the outcomes we can achieve for you:

  • Compensation for the delay
  • And for any other losses suffered as a result

    • Important things to consider

    Here are some important things you should be aware of regarding your legal problem:

    • To check if you meet the eligibility criteria, a complaint should be sent to the flight operator, rather than the company you booked the flight through. This must reference the EU Denied Boarding Regulation 261/2004, a state that you believe you are entitled to compensation.
    • The Civil Aviation Authority states that claims should be forwarded to them if the airline fails to respond within 28 days, but warns that these claims can take a long time to resolve.
    • When it comes to compensation, airlines do have one main defence – ‘extraordinary circumstances’. That means that if the delay was caused by something beyond their control and for which they could not have taken reasonable measures to guard against, the airline is not obliged to pay compensation.

    How much will it cost?

    If you would like DAS Law to help you with your legal dispute over a delayed flight, there are a number of ways of funding your legal costs, including: 

    Legal Expenses Insurance (LEI)

    If you have a motor or home insurance policy this may include LEI cover.  If so, your legal costs may be covered by that policy, subject to its terms and conditions.  If you are unsure if your insurance policy includes LEI cover, we will check this with you.

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    Personal funds

    If you do not have LEI cover, then we have a host of fee options which we will tailor to suit your needs.  Where appropriate we will offer competitive fixed fees for each stage of your case so that you have complete certainty on your legal spend.  Where this is not suitable, we offer a range of discounted hourly rates, depending on the experience and seniority of the person dealing with your case. 

    Our legal advisers are always happy to discuss our fee options with you in more detail.

    What should you do next?

    If you would like to speak to a dispute resolution expert about your legal problem, please contact us by calling 0345 604 7298, or email enquiries@daslaw.co.uk.

    Call us Email us

    Alastair Greer

    Principal Associate, Solicitor

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    Anna Rogers

    Senior Associate (on maternity leave), Solicitor

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    Cameron Wood

    Senior Associate, GCILEX

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    If your holiday is affected by a delayed flight, there are regulations in place to protect you, so you can claim for food and phone calls, and overnight accommodation.

    William Ellerton, Dispute Management

    Read more helpful information on the DAS Law blog

    Holiday disputes Compensation rules for delayed flights

    If you’ve had your holiday tainted by a delayed flight, there is legislation which entitles you to reimbursement.

    August 2019
    Holiday disputes Compensation rules for lost or damaged luggage

    If you have your luggage damaged or lost altogether, you may be able to claim compensation from the airline or through your travel insurance provider.

    August 2019
    Holiday disputes Taken ill on holiday? What to do if you have a genuine travel insurance claim

    Nicole Rogers from DAS Law explains what you need to know about claiming on your insurance or taking legal action if you get sick on holiday.

    July 2019
    General advice , Holiday disputes Term-time holidays: fines for taking children out of school go up 93%

    The summer holidays are fast approaching and the allure of cheaper holidays during term time is rising. However, schools are taking a much harder line when it comes to issuing fines to parents who take children out of school early.

    June 2019
    Holiday disputes Know your rights before buying ‘bargain’ holidays

    How can you avoid becoming a victim of a holiday scam? And what if unforeseen circumstances force you to cancel a holiday that has already been paid for in advance?

    May 2019
    Holiday disputes Package holiday regulations and compensation

    Here’s what you can do if unforeseen problems spoil your package holiday.

    April 2018