Disputes over delayed flights

How DAS Law can help you

Our experienced team of dispute resolution lawyers can provide you with practical legal advice and representation in the event of a dispute involving a delayed flight.

These are some of the outcomes we can achieve for you:

Important things to consider

Here are some important things you should be aware of regarding your legal problem:

• To check if you meet the eligibility criteria, a complaint should be sent to the flight operator, rather than the company you booked the flight through. This must reference the EU Denied Boarding Regulation 261/2004, a state that you believe you are entitled to compensation.
• The Civil Aviation Authority states that claims should be forwarded to them if the airline fails to respond within 28 days, but warns that these claims can take a long time to resolve.
• When it comes to compensation, airlines do have one main defence – ‘extraordinary circumstances’. That means that if the delay was caused by something beyond their control and for which they could not have taken reasonable measures to guard against, the airline is not obliged to pay compensation.

How much will it cost?

If you would like DAS Law to help you with your legal dispute over a delayed flight, there are a number of ways to fund your legal costs.

Legal expenses insurance (LEI)

If you have a commercial insurance policy this may include LEI cover. If so, your legal costs may be covered by that policy, subject to its terms and conditions. If you are unsure if your insurance policy includes LEI cover, we will check this with you.

Personal LEI

No legal expenses insurance

Unfortunately we are unable to take on private instructions at the moment, and can only work with customers who have legal expenses insurance.

What should I do next?

If you have legal expenses insurance with DAS, please call us on the number listed in your policy.