Disputes over lost luggage

How DAS Law can help you

Our experienced team of dispute resolution lawyers can provide you with practical legal advice and representation in the event of a dispute involving lost luggage.

  • Compensation up to approximately £1,000 for lost luggage.
  • Important things to consider

    Here are some important things you should be aware of regarding your legal problem:

    • If you are unfortunate enough to have your luggage damaged or lost altogether, you may be able to claim compensation from the airline or through your travel insurance provider.
    • If this happens it is important to immediately inform the luggage handling desk at the airport and complete a Property Irregularity Report (PIR).
    • The maximum amount payable for mishandled baggage claims is just under £1,000 per passenger, unless you made what is known as a ‘special declaration of interest in the delivery of your luggage’ before it was lost.
    • Airlines generally do not accept liability for any stress, inconvenience or further problems resulting from the mishandling of baggage.

    How much will it cost?

    If you would like DAS Law to help you with your claim for lost luggage, there are a number of ways to fund your legal costs.

    Legal expenses insurance (LEI)

    If you have a commercial insurance policy this may include LEI cover. If so, your legal costs may be covered by that policy, subject to its terms and conditions. If you are unsure if your insurance policy includes LEI cover, we will check this with you.

    Personal LEI

    No legal expenses insurance

    Unfortunately we are unable to take on private instructions at the moment, and can only work with customers who have legal expenses insurance.

    What should I do next?

    If you have legal expenses insurance with DAS, please call us on the number listed in your policy.

    Your luggage is considered lost if it remains untraced after 21 days and the airline must be contacted within seven days of it being declared lost. You should be awarded compensation appropriate to the value of the items in your luggage.

    William Ellerton, Dispute Management

    Read more helpful information on the DAS Law blog

    Holiday disputes Compensation rules for lost or damaged luggage

    If you have your luggage damaged or lost altogether, you may be able to claim compensation from the airline or through your travel insurance provider.

    August 2023
    Holiday disputes Compensation for flight delays and cancellations

    Are passengers eligible for compensation and under which circumstances can they make a claim? Anthony Di Palma, Solicitor at DAS Law, has the answers.

    July 2023
    Holiday disputes Make sure your car is safe when you use valet parking

    Elisa Ribeiro has guidance on how you can avoid bad valet parking practices when you book your summer holiday.

    July 2023
    Holiday disputes , Family Taking your children out of school during term time could land you in detention

    Molly-Ellen Turecek from DAS Law explains the circumstances that permit an absence during term time and the penalties parents can face if they are found not to have complied with the law.

    September 2021
    Holiday disputes Your rights when it comes to holiday bookings

    Ashlee Robinson, Associate and Thomas Pertaia, Legal Adviser, explain what you need to know around your cancellation rights.

    November 2020
    Goods and services disputes , Holiday disputes , Professional services disputes , Covid-19 A summary of your consumer rights during the Covid-19 crisis

    Whilst we try and navigate the ‘new normal’ there are a number of consumer issues which are causing concern. Simon Roberts looks at everything from shopping to holidays.

    June 2020
    Holiday disputes Taken ill on holiday? What to do if you have a genuine travel insurance claim

    Nicole Rogers from DAS Law explains what you need to know about claiming on your insurance or taking legal action if you get sick on holiday.

    July 2019
    Holiday disputes Know your rights before buying ‘bargain’ holidays

    How can you avoid becoming a victim of a holiday scam? And what if unforeseen circumstances force you to cancel a holiday that has already been paid for in advance?

    May 2019
    Holiday disputes Package holiday regulations and compensation

    Here’s what you can do if unforeseen problems spoil your package holiday.

    April 2018

    Share this: