Disputes over lost luggage

How DAS Law can help you

Our experienced team of dispute resolution lawyers can provide you with practical legal advice and representation in the event of a dispute involving lost luggage.

  • Compensation up to approximately £1,000 for lost luggage.
  • Important things to consider

    Here are some important things you should be aware of regarding your legal problem:

    • If you are unfortunate enough to have your luggage damaged or lost altogether, you may be able to claim compensation from the airline or through your travel insurance provider.
    • If this happens it is important to immediately inform the luggage handling desk at the airport and complete a Property Irregularity Report (PIR).
    • The maximum amount payable for mishandled baggage claims is just under £1,000 per passenger, unless you made what is known as a ‘special declaration of interest in the delivery of your luggage’ before it was lost.
    • Airlines generally do not accept liability for any stress, inconvenience or further problems resulting from the mishandling of baggage.

    How much will it cost?

    If you would like DAS Law to help you with your claim for lost luggage, there are a number of ways of funding your legal costs, including: 

    Legal Expenses Insurance (LEI)

    If you have a motor or home insurance policy this may include LEI cover.  If so, your legal costs may be covered by that policy, subject to its terms and conditions.  If you are unsure if your insurance policy includes LEI cover, we will check this with you.

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    Personal Funds

    If you do not have LEI cover, then we have a host of fee options which we will tailor to suit your needs.  Where appropriate we will offer competitive fixed fees for each stage of your case so that you have complete certainty on your legal spend.  Where this is not suitable, we offer a range of discounted hourly rates, depending on the experience and seniority of the person dealing with your case. 

    Our legal advisers are always happy to discuss our fee options with you in more detail.

    What should you do next?

    If you would like to speak to a dispute resolution expert about your claim for lost luggage, please contact us by calling 0345 604 7298, or email enquiries@daslaw.co.uk.

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    Cameron Wood

    Senior Associate, GCILEX

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    Chris Brewin

    Principal Associate, Solicitor

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    Daniel Scarrott

    Senior Associate, Solicitor

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    Your luggage is considered lost if it remains untraced after 21 days and the airline must be contacted within seven days of it being declared lost. You should be awarded compensation appropriate to the value of the items in your luggage.

    William Ellerton, Dispute Management

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