Goods and services supplier disputes

How DAS Law can help

If you buy or sell goods and services, there are a number of legal considerations that you need to be aware of. Without this knowledge, disagreements can quickly escalate which could threaten your business.

Our experienced team of dispute resolution lawyers can provide you with practical legal advice and representation if you are in dispute with a supplier or customer over the supply of goods and services.

Some of the possible outcomes we can achieve for you

  • Review commercial contracts and advise if the supplier or customer is in breach of their contractual obligations, or if their terms are unfair.
  • Advise you on your legal position when faced with a dispute with a supplier of customer, including giving advice on any liability you could face or remedies you could be entitled to.
  • Provide you with advice and assistance negotiating settlement of a dispute by means of Alternative Dispute Resolution (ADR).
  • Represent you in bringing or defending an action against a supplier or customer.
  • Here are some important things you should be aware of when faced with a dispute over the supply of goods or services.

    • There are a number of statutes which protect the rights of consumers entering into a contract for the supply of goods and services. These include; the Supply of Goods and Services Act 1982, the Sale of Goods Act 1979 and the Consumer Rights Act 2015.
    • Usually, statutes will imply certain terms into consumer contracts placing a supplier of goods and services under an obligation to carry out the services with reasonable skill and care.
    • In commercial contracts it is sometimes possible to exclude or limit your liability.
    • If you are a supplier of goods or services, and you regularly sub contract work to third parties, you could be liable to your customers for a breach of your sub-contractor’s obligations.
    • If your business supplies goods and services, it may be wise to take out product liability insurance to cover yourself against any potential claims.

    How much will it cost?

    If you would like DAS Law to help you with your goods and services dispute, there are a number of ways of funding your legal costs, including:

    Legal Expenses Insurance (LEI)

    If you have a commercial insurance policy this may include LEI cover. If so, your legal costs may be covered by that policy, subject to its terms and conditions. If you are unsure if your insurance policy includes LEI cover, we will check this with you.

    Commercial LEI

    No Legal Expenses Insurance

    If you do not have this cover, then we have a host of fee options which we will tailor to suit your needs. Often we will take cases on a conditional fee basis (also known as “no win no fee”).

    Where this is not suitable we offer fixed fees and discounted hourly rates. For certain cases we will also consider a damages based agreement, where we receive a limited proportion of damages if the case is successful, and nothing if it is not. Our legal advisers are always happy to discuss our fee options with you in more detail.

    What to do next?

    If you would like to speak to a dispute resolution expert about your legal problem, please contact us by calling 0345 604 7298, or email enquiries@daslaw.co.uk.

    Alastair Greer

    Principal Associate, Solicitor

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    Anna Rogers

    Senior Associate (on maternity leave), Solicitor

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    Cameron Wood

    Senior Associate, GCILEX

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    It's important to know the implied rights that business customers have when purchasing goods or services from another business. These are rights are automatic, and do not have to be agreed upon. Knowing these can help you avoid disputes

    William Ellerton, Disputes Management

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