Our services

Spending your hard-earned money on products that turn out to be faulty or not fit for purpose can be frustrating. You may quickly find yourself in a dispute with a supplier who may be reluctant to resolve the problem.

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Paying for a service that hasn’t been carried out with reasonable care or skill can leave you frustrated and out-of-pocket. You may quickly find yourself in a dispute with a service provider who may be reluctant to resolve the problem.

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Paying to remedy building work on your property that hasn’t been carried out with reasonable care or skill can leave you worse off than when you started. You may quickly find yourself in a dispute with a builder who may be reluctant to resolve the problem.

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Buying goods online that need to be returned, or having unauthorised payments taken from your account can leave you frustrated and out of pocket. You may quickly find yourself in a dispute with an online retailer that may be reluctant to resolve the problem.

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Buying a new or second-hand car that is defective can leave you stranded. Paying for costly repairs or servicing carried out without reasonable care and skill can leave you out-of-pocket. You may quickly find yourself in a dispute with a car dealer or service centre that may be reluctant to resolve the problem.

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Problems with your utilities, phone, TV and internet providers can cost you time and energy when things go wrong. It may be hard to know what to do. You may find yourself in a dispute with your service provider who may be reluctant to resolve the problem.

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Legal matters tend to be complex and expensive; the last thing you need is a mistake by your solicitor. Negligence by a solicitor can set back months of work, result in you losing a case or proceeding with a bad transaction, all of which could cost you thousands of pounds.

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Negligence by an architect can be devastating, especially if it is not discovered until much later.  By the time you discover the problem it may be harder to solve.  It may also have serious knock on effects including damage to other parts of your property, health and safety concerns, problems with the building authorities, further costs and serious disruption to businesses and lives.

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You need to know that your financial adviser can be relied on. Mistakes or negligence on their part can have serious consequences for your finances or your investments.

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Incorrect advice from an accountant, or errors when carrying out accountancy services can cause significant financial harm to both individuals and businesses.

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Negligence by a surveyor can cause real problems. It can cost you a lot of money, or even put your health in danger if you move into a home with issues that a surveyor did not find.

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An auditor’s failure to detect material errors and discrepancies and negligently sign off a company’s accounts can cause significant damage.

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Estate agents often require their clients to accept terms that entitle them to a hefty fee even if they end up playing little part in finding a buyer or closing a deal.   

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Actuaries play a vital role in helping you manage risk. If they are negligent and cause you to suffer loss you believed you had guarded against, you may be able to take legal action against them.

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Brokers have a number of responsibilities to make sure the cover they provide meets your needs. If they get this wrong, you could be unable to claim and lose a lot of money.

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We all want to enjoy our homes in peace, but there are times when the actions of other people prevent that, and boundary disputes with neighbours can be a real pain. You may find yourself in a dispute with a neighbour who is reluctant to resolve the problem.

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We all want to enjoy our homes in peace, but there are times when the actions of other people prevent that. Nuisance neighbours can have a serious impact on the quality of your life, and you may find yourself in a dispute with a neighbour who is reluctant to change their behaviour.

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When renting a property from a private landlord, you expect somewhere safe, secure and peaceful to live, and to be fairly treated. However, when things go wrong, you could find yourself in a dispute with a landlord who is reluctant to resolve the problem.

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It is not uncommon for a dispute to arise between yourself and people trespassing on your land who may reluctant to resolve the problem.

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Renting out property can be rewarding but while you may be careful to meet your responsibilities to your tenants, they may not return the favour. You may quickly find yourself in a dispute with a tenant who is reluctant to resolve the problem.

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We all want to enjoy our homes in peace, but there are times when the actions of other people prevent that, and cause damage to your property. You may find yourself in a dispute with a someone who is reluctant to resolve the problem.

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Will disputes are a common source of family strife, often because a family member is unhappy with what they have received from an inheritance, or because they suspect that the will was tampered with.

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We all know how disappointing it can be when unforeseen problems spoil a holiday. But what can you do if you get back home and contact the holiday company about the matter, only to find them unwilling to resolve your complaint? 

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The frustration of delayed or cancelled flights, lost luggage, food poisoning, or other travel setbacks can ruin a trip, and be time consuming and expensive to resolve. These things should not be accepted as part of modern travel.

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The frustration of delayed or lost luggage can ruin a holiday, and be time consuming and expensive to resolve. This should not be accepted as part of modern travel.

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